Business Process Re-Engineering

RLW Technologies can devise and design business process requirements for all IT-related business, financial, and operations systems critical to core organizational functions.  This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements. We can also proactively generate and compile reports based on findings, complete with recommended improvements to – or new requirements for – business processes and operational procedures. We will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new computer systems.

 

Strategy & Planning

• Chart existing business processes in order to define current business activities for the development of procedures and models.

• Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals.

• Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.

• Prototype new procedures for the purpose of enhancing business processes, operations, and information process flow.

• Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.

• Perform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisions.

• Identify and establish scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actions.

 

Acquisition & Deployment

• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.

• Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts.

• Operational Management

• Develop, standardize, and maintain new or improved processes based on findings and analysis.

• Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.

• Create process models, specifications, diagrams, and charts to provide direction to system programmers.

• Develop budgets and timeframes for process changes in order to support company objectives.

• Liaise with various business groups in the organization to facilitate implementation of new or improved business processes.

• Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.